Salaries: Customer service representative

Summarized below are relative salaries for customer service representatives (CSR) with 1-4 years experience. The cost of these resources is a primary component in a country's cost competitiveness in the voice based business process outsourcing (BPO) sector.  This level of resource commonly makes up a large portion of the cost of a call center operation.

India and the Philippines are two of the most popular locations due to the large workforce with English language skills. Both locations are also cost leaders for the lower level resources that comprise the bulk of the resources in a call center.

Data is primarily sourced from PayScale, a leading source on global compensation data. Supplementary data is provided via primary and secondary research and then converted into an index with US salaries equaling 100.