Salaries: Junior BPO resource
Compensation costs are a primary driver in the cost competitiveness of a business process outsourcing (BPO) location. The cost of junior resources are particularly critical for large BPO operations, typically with a large base of junior resources, and lower value-add initiatives.
Summarized below are the relative salaries for lower level resources (1-4 years of experience) with relatively low skill levels in the top outsourcing locations. Salaries are expressed as a percentage of comparable resources in the United States. Data is primarily sourced from PayScale, a market leader in salary benchmarking.