Salaries: Skilled BPO resource
Employee compensation is the primary metric driving cost competitiveness among outsourcing locations. Skilled resources (e.g. HR manager or business analyst with 5-9 years experience) make up the primary cost of high value added business process outsourcing (BPO) and knowledge process outsourcing (KPO).
Summarized below are the relative salaries for skilled resources with 5-9 years of experience in the top outsourcing countries. Salaries are expressed as a percentage of comparable resources in the United States. The analysis compares salaries of a range of skilled resources including human resources managers, accountants, business analysts, engineers, and other managers. Data is primarily sourced from PayScale, a market leader in salary benchmarking.