Salaries: Customer service manager

Summarized below are relative salaries for customer service managers with 10-20 years experience. The cost of these resources is a component in a country's cost competitiveness in the voice based business process outsourcing (BPO) sector.  The impact on overall cost competitiveness varies depending on the span of control of a manager and the ratio of managers to front line customer service representatives.

Data is primarily sourced from PayScale, a leading source on global compensation data. Supplementary data is provided via primary and secondary research and then converted into an index with US salaries equaling 100.