How do you provide dispute resolution?
SourcingLine provides dispute resolution services for service providers with premium subscription services. If you receive negative feedback or a negative reference that you do not believe is justified, contact us and we will attempt to mediate a mutually agreeable outcome. Mediation typically involves independent client and service provider interviews, an assessment of key issues, and a resolution proposal. SourcingLine retains the right to remove any feedback that appears factually incorrect or is not updated to reflect the outcome of the resolution process.