Frequently asked questions (FAQs) - Buyers

How are providers ranked?

SourcingLine uses a proprietary ranking algorythim that is constantly adjusted as we recieve new information on providers. Each provider is assigned a unique score for each area of service. The key criteria used in generating rankings are as follows:

  1. Profile and Portfolio - Provider profiles and portfolios of work are evaluated based on completeness and quality. Providers with higher quality profiles and portfolios rank higher.
  2. Feedback and References - Providers can collect feedback on SourcingLine and submit references for evaluation. Providers with high quality, verified references and feedback rank higher.
  3. Focus - Providers that focus in a specific services area will be ranked higher in related directories. e.g. providers that focus on web design will rank higher in the web design directories. 
How does the Get Proposals service work?

SourcingLine matches you with a short list of prescreened providers that meet your preferences and have the interest and capacity to take on your project. More specifically, the process is as follows:

  1. Log in or create a new account
  2. Enter your project description, provider preferences, and contact preferences.
  3. Consultants at SourcingLine review your project and match a short list of providers. We may call you to ensure we fully understand the project requirements and ensure the best match.
  4. SourcingLine shares your project and contact information with the short list of providers.
  5. The providers contact you to collect more specifics and submit a proposal.
How much does the Get Proposals service cost?

The basic service is free.

What criteria are used in matching providers to my project?

 SourcingLine follows a 5 step match process. The key considerations are as follows:

  1. Required skills
  2. Project scope
  3. Project size and budget
  4. Preferred provider size
  5. Preferred provider location
How are providers prescreened?

Providers complete a verification process prior to being matched to any projects. The verification process includes some or all of the following seven points:

  1. Identity verification A - Reverse phone or domain lookup
  2. Identity verification B - Financial transaction
  3. Business registration or licensing verification
  4. Web site verification
  5. Internet/ public records search
  6. Feedback/ reference verification
  7. Provider agreement to terms of service
How many providers are matched to my project?

We follow generally accepted best practices and match you with a short list of 3-5 providers. You can select the exact number when you submit your request.

Can I leave feedback on a provider?

We welcome feedback on providers. After your project is complete, please log in, go to the provider's profile page and click on leave feedback.