What is your reference check process?

Feedback and references are critical to building a credible online profile. At SourcingLine service providers can build feedback and references in two ways.

1. Service providers can ask clients to visit their profile page and leave feedback. We will then contact the client to verify the feedback and add any missing details.

2. Service providers can also submit references on SourcingLine and we will contact them and summarize the feedback. Service providers can submit references by loging in and navigating to My Provider Profile -> My References.

Reference checks and feedback verification is typically accomplished via a phone interview. It may also include identity verification, internet/ public records search, and website or domain verification. Note, reference checks and verifying feedback is dependent on the responsiveness of the client.

When a service provider registers and posts a Provider Profile, we will check and publish up to two references or verify up to two feedbacks at no charge. To add additional references a service provider must subscribe to one of our support services.