Ayala eager to endow in new BPO firms
Even as the prevalent poor political and economic environ in the Philippines is said to be dissuading many entrepreneurs to endow in the country’s business process outsourcing sector, Ayala Corp., a leading BPO firm in the Philippines, has said that it is keen to make further investment in the nation’s BPO industry with a view to take advantage of the flourishing potentialities of this sector during the ensuing years.
Quoting the BPO conglomerate’s investment wing Live It Solutions Inc. president, Alfred Ayala, a business website reports that encouraged by the company’s recent success in expending about $200 million for new acquisitions during the past three years, the group was now holding introductory discussions with a number of firms for acquiring new outsourcing firms. However, Alfred Ayala said that things are in a very initial stage and nothing has been finalized till now. Describing their move as an opportunistic venture, he added that this time the group does not have a precise budget for new acquisitions and they are just exploring possibilities at this point.
Stating that the healthcare reform law passed in the United States recently has presented the BPO firms with immense prospects, Alfred Ayala pointed out that they are keen on working in this sector as this involves a huge section of the economy in the United States and the new healthcare law is certain to stimulate the requirement for electronic records. Alfred Ayala further said that the conglomerate’s holding firm Live It Solutions Inc. intended to partially acquire a company depending on the firm’s potential to enhance the BPO business of the Ayala Group in the country.
As of date, Ayala Corp. has diversified interest in the BPO sector and this includes managing the prosperity in a knowledge process outsourcing (KPO) firm Intergreon Management Solutions Inc. located in the United States, a call center eTelecare Global Solutions Inc. as well as a domestic animation studio – Affinity Express Inc. In addition, the conglomerate also possesses HR Mall, a human resourcing company whose customers a primarily comprise the firms owned by Ayala Corp.
According to Alfred Ayala, presently the conglomerate was working to expand the local facilities of Integreon Management Solutions Inc., a holding company of Live It Solutions Inc. with funds received from an investor in London who was incorporated into the firm in 2009. It may also be mentioned here that in February 2010, Actis Capital, a private equity firm, pumped in $50 million in return for a marginal share in the globally leading KPO service provider Integreon Management Solutions Inc.