In what may be described as a ‘major relief’ for the Indian IT and BPO firms offering services to the European market, the British Premier David Cameron has asserted during his visit to India this week that the United Kingdom was ‘most open’ to the suggestion of outsourcing work to other cheaper locations. A news [...]
Globally leading provider of outsourced, integrated, customer care and billing services, Convergys Corp. plans to recruit 3,000 new professionals for enhancing the workforce at the firm’s 12 contact centers in the Philippines. Incidentally, the Cincinnati-based BPO firm is presently the largest employer in the Philippines private sector.
A website report quotes Convergys’ Philippines country manager and [...]
A subsidiary of India’s largest software exporter Tata Consultancy Services (TCS) and a top BPO services vendor in the UK, Diligenta has announced that it has accomplished the consolidation of 2 million insurance policies in the UK from the multiple legacy systems on a solitary integrated system by means of a basic and contemporary cloud [...]
Xchanging Plc, a leading business process outsourcing firm in the United Kingdom, has taken initiatives to increase the capacity of its back office facility at Shimoga in Karnataka, India, to a 200-seat center. The company’s chief financial officer for India, Sri Krishna said that the firm will sign a memorandum of understanding (MoU) in this [...]
A recent survey by the global outsourcing advisory firm proficient in IT, finance and accounting (F&A) and HR, Equaterra has discovered that the demand for information technology outsourcing has dwindled in Europe. To be precise, the survey findings reveal a five per cent drop in the growth rate for IT outsourcing during the second quarter [...]
TeleTech, a globally leading customer management, database marketing solutions and business process outsourcing firm with operations is as many as 16 countries, has entered into a unique strategic partnership with Lithium Technologies, the frontrunner in Social CRM, with a view to evolve a completely integrated solution to serve the social clients. In other words, the [...]
Perked up by excellent first quarter (April 1, 2010 – June 30, 2010) results, the largest software services exporter in India, Tata Consultancy Services Ltd (TCS) has announced that it is expecting the company’s sales in Latin America to increase two-fold by 2015.
Owned by India’s top most business firm providing consulting, information technology and business [...]
A recent report published jointly by the National Association of Software and Service Companies (NASSCOM) and Zinnov Consulting states that the Indian subsidiaries of multinational firms that continue to expand their operations in the region contribute over 20 per cent of the revenues earned by the Indian IT industry. The report further states that these [...]
Tata Consultancy Services (TCS) and Infosys Technologies, India’s largest and second largest IT services vendors respectively, are out of the race for Bharti Airtel’s over $1 billion outsourcing deal for the telecom major’s African project. Sources close to the development said that Bharti Airtel has finally shortlisted five firms – three MNCs and two domestic [...]
Independent technology advisory firm Ovum has cautioned in a recent report that as many as 35 information technology and business process outsourcing deals awarded by the new coalition government headed by Prime Minister David Cameron in the UK those are valued above £100 million are in the jeopardy of cancellation or renegotiation owing to a [...]