MphasiS’ sets up Global Command and Control Centre (GCCC)

India’s top applications services, remote infrastructure monitoring (RIM) services and BPO services provider MphasiS’ has recently set up a Global Command and Control Centre in Pune, near Mumbai in India. The GCCC will help the company to additionally promote its remote infrastructure outsourcing competence and enable MphasiS’ to broaden its service to clients both in India as well as in the international market, especially in Europe, the United States, Japan and the Asia Pacific region.

A press release issued by the company stated that the Global Command and Control Centre in Pune incorporates the best know-how in the industry, an established IT services approach, a international level tooling framework as well as a pioneering expertise to make available the best RIM services in this category. The company’s RIM program possesses the advantage of the a set of software applications from HP together with international standard foundation as well as an expert reserve support located in Pune. The company hopes that owing to its potent solution driven methodology and spotlight on knowable results, the GCCC set up will be able to make over its clients and make it possible for them to turn into receptive and accommodating businesses while dealing with risks and cut down on expenditures.

According to the president, Global Infrastructure, Outsourcing and APJ Sales, Mr. P. A. Krishnan, while the company already has a wide-ranging RIM portfolio, the GCCC will further promote MphasiS’ competence in infrastructure outsourcing. He further said that investment by the company in this section is aimed at enabling its clients to make use of the all-inclusive end-to-end services offered by MphasiS’ in the sphere of RIM as well as speed up the company’s sales endeavors.

Initially, the MphasiS’ GCCC will accommodate more than 600 sophisticatedly technical personnel who will be servicing in excess of 450 clients worldwide. Presently, the MphasiS’ facility has more than 6,000 technical personnel on its rolls and 2,000 among them are committed to the business of infrastructure outsourcing. According to the company, the GCCC set up will develop a viable as well as accessible international delivery platform that will provide Remote Infrastructure Monitoring services impeccably. At the same time, it will link up and set up a supportive system of sharing information and services among the different international supply hubs providing ITO and BPO services as well as applications to MphasiS’ clients in the international as well as domestic markets.