Recent stories

US healthcare advisory firm Quintiles launches BPO center in China

Submitted by cdas on Sat, 2012-01-21 01:44

Quintiles, a healthcare consultancy firm based in the United States, has set up a BPO as well as a project management hum in Dalian located in the northeast region of China. The new set-up comprises a multilingual workforce which will offer services to clients in the Chinese, South Korean and Japanese bio-pharmaceutical markets.

Tholons says talent pool a challenge to BPO firms in Southeast Asia

Submitted by cdas on Fri, 2012-01-20 04:08

Strategic advisory firm for global outsourcing Tholons, Inc. has stated that shortage of talent pool is a major trial for the BPO industry in the Southeast Asian countries. However, the advisory firm has also cited that it predicts niche specialism of the sector to assist in growth of the BPO sector in this region.

BFSI: Largest vertical of Infosys under duress

Submitted by cdas on Wed, 2012-01-18 02:28

EXL Services expands operations in Philippines

Submitted by cdas on Mon, 2012-01-16 01:11

Top multinational US-based outsourcing and transformation services provider, EXL Services Holdings Inc. has recently publicized the expansion of company’s capability in the Philippines, which is anticipated to generate 1,000 more high-level employments for graduates in finance and nursing. According to a recent website news this new facility is housed in the SM Mall in the business complex called Pansy City.

Several Indian BPO/ ITeS shifting base to Philippines

Submitted by cdas on Fri, 2012-01-13 09:03

Recent developments in the southern regions of India unmistakably point to the fact that the country’s reputation as the globally favored hum for information technology (IT) and information technology-enabled services (ITeS) is eroding rapidly as several ITeS and BPO companies, particularly the medium businesses based in Hyderabad and Bangalore are moving or expanding their businesses in the Philippines.

Euro debt affecting Indian IT firms as outsourcing contracts lessen

Submitted by cdas on Wed, 2012-01-11 03:05

Software companies in India are preparing to face a sluggish pace of outsourcing deals during 2012 when they begin quarterly earnings in the current week owing to the protracted European debt crisis, their largest market subsequent to the United States.

Weaker growth for US tech market predicted for 2012

Submitted by cdas on Mon, 2012-01-09 01:59

While the Indian ITeS (IT enabled services) companies are nearing to declare the financial results of their performance during the third quarter, reports pouring in from their largest market, the United States, forecast a feeble growth of the tech market during 2012. Nevertheless, cloud computing as well as smart computing will impel increasing espousal.

Capgemini to open a software hub in Kerala IT hub

Submitted by cdas on Sat, 2012-01-07 03:46

The French multination IT services firm and a leading management consulting, professional services and outsourcing company Capgemini is establishing a new software development hub at the Thiruvananthapuram Technopark IT center located in Kerala, India.

Serco Group Plc takes over JBI Properties Services Company

Submitted by cdas on Thu, 2012-01-05 09:18

Globally leading services providing company Serco Group Plc has recently announced today it has purchased JBI Properties Services Company LLC, an Abu Dhabi-based subsidiary of Mubadala Development Company PJSC, with a view to sustain the growing demand for multifarious facilities management (FM) services.

New US outsourcing Bill to affect BPO sector in Philippines

Submitted by cdas on Wed, 2012-01-04 14:04

The latest Bill tabled in the United States Congress that discourages American businesses from outsourcing their call center operations to foreign countries is likely to have an adverse effect on the BPO industry in the Philippines, which is considered to be the global leader in voice-based services and second to India as the globally most preferred overall BPO location.

The Bill, titled House Bill (HB) 3596 or the "Call Center and Consumers Protection Bill" was tabled in the US Congress in 2011.

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