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Infosys, India’s second largest IT services firm, has closed it BPO center acquired from Philips in Bangkok and transferred around 40 of it 175 employees at the hub to China. Infosys had purchased the BPO unit had been mainly dealing with back office jobs of Philips worldwide.
A business website reports that the CEO [...]

Leading Indian IT, BPO and application service providing firm MphasiS Limited is all set to acquire US-based Fortify Infrastructure Services Inc. In fact, the US offshore remote IT operations and management services company already has business in India with its command center located in Pune.
According to a report published in a news website, as per [...]

Soon after entering into another multi-year contract with Hello Communication of China, Genpact has announced that BPO firm was upbeat on its China-to-China dealing and anticipated that it would expand by approximately 30% over a period of time. As on December 31, 2009, the China-to-China dealings of Genpact, the leading business process outsourcing firm in [...]

In the wake of the recent drop in real estate costs and labor expenses as well as the growing reactions against outsourcing, major back-office processing companies in India are preparing to enhance their business activities in the United States. The Indian firms that have been conventionally pursuing the offshoring pattern are now needing to set [...]

India’s top applications services, remote infrastructure monitoring (RIM) services and BPO services provider MphasiS’ has recently set up a Global Command and Control Centre in Pune, near Mumbai in India. The GCCC will help the company to additionally promote its remote infrastructure outsourcing competence and enable MphasiS’ to broaden its service to clients both in [...]

With President Obama’s fervent policy to keep as many American jobs at home as possible, Indian outsourcing providers are now scurrying to find ways to hold on to their business in the U.S.
India’s IT-BPO trade organization, NASSCOM, was quoted as saying in news repors recently,“Protectionist overtures of the US government has got the Indian business [...]

With more influx of work from overseas, the Indian offshore outsourcing industry is enjoying a boom. In turn, this increase in outsourcing -both internal and external - is increasing the revenue of the country and generating more jobs as well.

According to news reports, outsourcing firm Hewlett Packard Co. is thinking about spinning of or shuttering down segments of its outsourcing business in order to concentrate on the high-margin areas in the technology services division.
HP bought Electronic Data Systems in 2008 for $13 billion and now HP managers are considering divesting portions of its outsourcing [...]

Following successful operations in India for the last three years, Newton, Pennsylvania-based ICT Group Inc. is expanding its BPO unit in the country.
In a recent move, ICT Group repositioned its BPO processing branch in HiTech City in western Hyderabad. This locale is an IT/BPO service delivery IT hub that shores up support fro back-office requirements [...]

Local media reports say that there is escalating fear that Indian software professionals commuting to work via cabs and buses could get infected. The IT-BPO firms in Pune have adjusted their attendance policy to enable employees to work from home. Some BPO firms say they are considering acquiring  more laptops to facilitate telecommuting.
Approximately 150,000 software professionals [...]