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India’ largest business process outsourcing service provider Genpact has announced that it has entered into a three-year contract with automotive dealer Federal-Mogul Corp. to offer help desk deliverance. A business website reports that as per the agreement, the Indian BPO major will offer help desk facilities to the customers of Federal-Mogul in North and South [...]

Mastek Ltd., a multinational information technology solutions and services outsourcing provider dealing with insurance, financial and government services verticals with headquarters in Mumbai, India, has entered into a joint venture with India’s largest BPO firm Genpact Ltd. to target the insurance industry. According to a filing to the Bombay Stock Exchange, MajescoMastek, an entirely owned [...]

Soon after entering into another multi-year contract with Hello Communication of China, Genpact has announced that BPO firm was upbeat on its China-to-China dealing and anticipated that it would expand by approximately 30% over a period of time. As on December 31, 2009, the China-to-China dealings of Genpact, the leading business process outsourcing firm in [...]

As a part of its expansion measures in Japan, Genpact, the leading intermediary business process outsourcing (BPO) company of India, has stated that it has entered into a multiple year agreement with Hikari Tushin Inc., Tokyo, an entirely owned auxiliary of Hello Communications.
While the firm did not reveal the worth of the deal, Genpact [...]

Easy accessibility of local expertise, infrastructural facilities as well as the lucrative operations, Genpact, a leading business process outsourcing (BPO) service provider, has now decided to increase its presence in Romania. A statement issued by the company said that presently it is in the process of setting up added facility in the Romanian city of [...]