Wipro partners with Oracle to proffer IT solution to lessen fraud losses

India’s third largest IT firm Wipro has announced that it will collaborate with globally leading business software and hardware systems firm Oracle to provide an IT solution for businesses to lessen losses owing to frauds.

As per the terms of the agreement, Wipro as well as Oracle would provide a warranty management as well as analytics solution that would leverage the Indian tech firm’s profound industry expertise along with Oracle’s Siebel CRM applications to facilitate make the warranty management procedure of the firms more efficient. In turn, this is expected to aid in lessening warranty outlays as well as falsified claims.

An online news report quotes Oracle vice-president (manufacturing industry business unit) John Barcus as saying that approximately four per cent of the warranty claims are sham and this happens to be among the major challenges confronted by the industry in present times. He further said that they were of the view that there is a vast prospect to lessen such losses and an effectual product warranty management solution was crucial in facilitating lessening losses owing to frauds.

The report states that Wipro has been a top provider of Oracle services and independent industry analysts have appraised the Indian tech firm as a frontrunner as far as Oracle services are concerned. In fact, Wipro has been providing a range of services across Oracle’s suite of products.

Meanwhile, S Bala, Wipro Technologies senior vice-president (manufacturing industry SBU), said that the warranty management solution would be introduced for display at the high-tech Wipro Oracle Lab, OZOME, to enable their clients to observe the solution prior to their individual infrastructure is well underway.