Wipro, Pegasystems broaden worldwide strategic partnership

Wipro Technologies, an arm of Wipro Ltd., India’s third largest IT and ITeS service vendor in terms of revenues, and the US-based Pegasystems Inc., a BPM software solutions firm, have declared expansion of their strategic alliance worldwide. Quoting a news release circulated by the US firm, a business website reports that the two companies will henceforth offer top-notch business process management (BPM) resolutions and facilities to their clients globally.

The release further stated that the partnership between Wipro Technologies and Pegasystems Inc. would concentrate on working out globally adept and ground-breaking business solutions over an assortment of industry verticals. The new business solutions would enable their clients to retain their respective customers by means of a distinguished customer experience and help the latter attain improved productivity to the extent of 30% to 40%.

Expressing his delight over the development, K. R. Sanjiv, senior vice-president (BTS) at Wipro Technologies, said that they were happy to push their association with Pegasystems Inc. to an elevated level. He emphasized that Wipro has been constantly concerned with delivering novel and lucrative solutions to its clients. According to Sanjiv, the strategic alliance will enable Wipro to attain its vision by leveraging the patented and industry-leading expertise and support systems of Pegasystem Inc. with Wipro Technologies’ BPM services and marketing proficiency for specific industries.

On the other hand, John Barone, Pegasystems Inc. managing director (Global Alliance) stated in the news release issued by the company that the firm was enthused to be able to increase their strong professional ties with Wipro. Describing Wipro as a top systems integrator worldwide as far as the Indian company’s experience in delivering BPM solutions were concerned, Barone said that the amalgamation of Wipro’s services proficiency with the industry-leading BPM solutions of Pegasystems Inc. would provide their clients with incredible advantages. He asserted that the strategic alliance between the two leading companies would enable them to offer a complete range of BPM solutions and services over an assortment of industries in unison with the expertise to conform to the requirements of the current international business.